Windows 10 KB5000802 (March 2021 update) has been going seriously wrong for some PC owners in the last twelve hours, with several users reporting that the botched update is causing Blue Screen of Death errors.

To make matters worse, KB5000802 is an automatic update, which means it has been downloaded and installed automatically for some customers. Users didn’t have a say in whether or not Microsoft should install the update and break their computers with BSOD.

According to several reports, Windows 10 completely crashes and throws up a Blue Screen of Death with stop error code “win32kfull.sys” after March 2021 Patch Tuesday. The problem was first confirmed by one of our readers, who told us that the update is causing BSOD when using printers in their organization:

“This update seems to be causing blue screens when printing to Kyocera Universal Print drivers. Have had at least 20 confirmed cases from 4 different clients already and it’s only been an hour into the day”.

Windows 10 KB5000802 causes win32kfull.sys BSOD

On Reddit, several IT admins have also confirmed that Windows 10 KB5000802 broke all Kyocera printing for their clients. None of the workarounds helps except removing the cumulative update and then pausing the updates.

“I have tried on several workstations removing wusa /uninstall /kb:5000802 solves the problem. Windows 10 2004 and 20H2 seems to have identical BSODs. I have also tried to update drivers to the recent KX Universal Printer Driver (v.8.1.1109) but that does not solve the problem,” a said user.

Some users have also reported that Microsoft has temporarily paused the rollout of the March 20021 cumulative update, while others have reported that they’re still seeing the cumulative update on the Windows Update page.

We’re no longer seeing the update on our devices, which suggests that Microsoft has now paused the update and it so far seems to be working as intended.

At any rate, whatever the exact issue going on here, you should pause the updates and remove the botched update if you’re seeing Blue Screen of Death errors.

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